Total Quality Management and its Applicability in the Gharyan Municipal Police Department

Abstract

This research paper aimed to investigating total quality management in police services between the Theory and the real practice. In order to achieve this objective, the study focused on the concept of T.Q.M, the benefits and the requirements of its adaptation in police services. This research focused on T.Q.M definitions, topics, the principles of it, and the methods in order to improve T.Q.M in police service.
The study used questionnaire method in order to get data collection. Therefore, distributed about 325 questionnaire form and received almost all of them. The study put the theory that, there is no realization about T.Q.M in Gharyan municipality police services, and it was near to study results. Consequently, the study offered some recommendations, that are, it is essential to open T.Q.M office in Gharyan Security Directorate. Getting knowledge about it, and starting practice in Gharyan police services. After that, sharing this experience with other Libyan Security Directorates.